PRIVACY POLICY

Your Privacy Matters • Last Updated December 2024

Data Collection and Use

Information We Collect

  • Personal information you provide when booking (name, email, phone number)
  • Payment information processed securely through our payment providers
  • Booking preferences and session history
  • Website usage data through analytics cookies

How We Use Your Information

  • To process and manage your studio bookings
  • To communicate about your reservations and studio updates
  • To improve our services and website functionality
  • To send promotional materials (with your consent)

Data Protection

Security Measures

  • All personal data is encrypted and stored securely
  • Payment processing is handled by certified payment providers
  • Regular security audits and updates to our systems
  • Limited access to personal data on a need-to-know basis

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking history is kept for 7 years for accounting purposes, after which it is securely deleted.

Your Rights

Under GDPR, You Have the Right To:

  • Access your personal data we hold
  • Correct any inaccurate information
  • Request deletion of your data
  • Object to processing of your data
  • Data portability to another service provider
  • Withdraw consent at any time

Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: lockdownstudiomusic@gmail.com
Phone: +44 7985183977

Cookies and Tracking

Cookie Usage

Essential Cookies

Required for basic website functionality

Analytics Cookies

Help us understand website usage

Preference Cookies

Remember your settings and preferences

Marketing Cookies

Used with your consent for targeted content

Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality. You can also opt-out of analytics tracking at any time.

Contact Information

For any questions about this Privacy Policy or our data practices, please contact us:

Lockdown Studios

Ipswich, Suffolk
United Kingdom

Contact Details

Email: lockdownstudiomusic@gmail.com
Phone: +44 7985183977

This Privacy Policy was last updated in December 2024. We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.